Subject description In this subject students tackle practical challenges at the cutting edge of health service design and management. Through a blending of real-life professionally relevant and action-orientated projects students collaborate with partner organisations and industry leaders to develop innovative solutions to the structuring and management of health services in a range of settings. Students begin their work on campus working to rapidly develop and refine their knowledge of the major structural and functional components of healthcare systems by examining the Australian system in a global context. Understanding how health systems develop and evolve as well as trends in performance and service provision models grounds students for their work in influencing and leading the future of health care. Working on a challenge brief of their own choice from a portfolio of projects contributed by industry partners students work alongside each other faculty members domain experts and industry leaders to conduct research and generate solutions for their partner organisations. These projects are generated by the faculty with industry partners and constantly change. They share a common focus on the changing relationships between patients healthcare providers health facilities and systems insurers communities and government. Industry partners include public private primary and tertiary care as well as payers providers and suppliers. The aim of this subject is for students to engage in the generation of real solutions for lasting change in health systems. Subject objectives Upon successful completion of this subject students should be able to: A. Appraise the structural and functional components of the Australian healthcare system and the roles and responsibilities of the differing levels of government; B. Determine the key factors that have influenced the evolution of the Australian healthcare system to the current national health reform environment; C. Explain trends in service provision models health system performance and health service outcomes and outputs within the Australian healthcare system; D. Discuss the structural and functional challenges facing the Australian healthcare system for the next decade; E. Create a variety of ways in which complex issues can be effectively communicated for a variety of target audiences; F. Consider the impact of ongoing colonisation and its pervasive discourse on Indigenous Australians and their health and wellbeing for the design delivery and management of the Australian healthcare system; This subject also contributes specifically to the following graduate attributes: Reflective critical thinker who influences practice policy and research to achieve clinical excellence and transform healthcare services. (1.0) Propose relevant problem solving and human factors theories to the analysis of common issues inherent in the management and evaluation of healthcare services . (1.2) Initiate and explain change management methodologies appropriate to improving healthcare outcomes. (1.3) Professional cultural competency which contributes to the health and well being of Indigenous Australians inclusive of physical social emotional and spiritual wellness. (5.0) Response to the Challenge Brief Intent: Students tackle practical challenges at the cutting edge of health service design and management. Through a blending of real-life professionally relevant action-orientated projects students collaborate with partner organisations and industry leaders to develop innovative solutions to the structuring and management of health services in a range of settings. Objective(s): This assessment task addresses subject learning objective(s): A B C D E and F This assessment task contributes to the development of graduate attribute(s): 1.0 1.2 1.3 and 5.0 Groupwork: Individual Weight: 60% Task: Students are presented with a number of Challenge Briefs which are cases presented by industry partners from a variety of parts of the Australian health care system. Each Challenge Brief outlines a problem difficulty or case which relates to the formation structure and performance of the Australian health care system. Students will select one Challenge Brief and will then engage in a structured process of in class and independent learning to developing a well considered written response which meets the requirements of the Challenge Brief. This response will demonstrate a deep understanding of the Australian health care system by the construction of evidence-based plans and proposals. These responses will clearly demonstrate critical evaluation and analysis of the issues associated with the Challenge Brief. The response will require students to integrate a demonstration of respect and value for world view differences and in particular Australian Indigenous ways of knowing being and doing by integrating this knowledge into practice. The assessment consists of a series of tasks which grow in scope complexity and length throughout the semester. Students receive early low-stakes feedback on their work as a way of tracking their success and development of skills over time. Components of this assessment include: An email response to the client in which students will re-frame the clients challenge describe your understanding of the challenge and your initial approach to the problem (10% of the total assessment task weighting) (200-400 words) 1. An annotated bibliography of four sources related to the problem brief designed to form an attachment to your email response to the client (40% of the total assessment task weighting) (1600 words) This assessment briefing is designed to provide further information or details in relation to the assessment task. It is not designed to replace the information contained in the subject outline. Instead it is provided to explain or expand the information contained there. Where there is an inconsistency between the two documents then the subject outline must be regarded as the authoritative document. Assessment 1 Assessment 1 is made up of four distinct elements. Each has different submission deadlines and requirements. They each build upon the previous assignment as you work towards developing your final report document. Email Response to the Client This email should be between 200-400 words in total. The assessment will be submitted via Turnitin from the Assignment portal In this task students are draft an email response directed to their client representative. The email will not be emailed to the client directly instead it will be submitted via Turnitin. Whilst writing an email might seem to be a basic skill writing an effective correctly drafted and impactful email is something which many health service managers and clinicians lack skills in. The email is a response following receipt of their Challenge Brief. It must adopt an appropriate tone include the correct content utilise appropriate email etiquette and communicate in effective language. Your email will need to clearly communicate the following in a way which satisfies the marking criteria of the assessment in the subject outline: Re-frame the clients challenge in a single thesis or question followed by a short paragraph which explains your initial thoughts on the challenge its associated questions and the key areas which will need to be investigated (We will be undertaking a reframing the challenge activity in class on our first day together); Confirm the deliverables which the client brief has required; Describe your initial approach to developing your understanding of the problem; Provide a time-frame for delivery of the elements of the response; Confirm contact details and processes for your client to use. Annotated Bibliography This annotated bibliography should be 1600 words in total. Students will provide an annotated bibliography of four sources.One source must be chosen from the following list: